How to Leverage Keyword Mapping to Optimize the Buyer’s Journey

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A graph showing keyword length in words vs. monthly search volume.A graph exhibiting key phrase size in phrases vs. month-to-month search quantity.

It’s turn into pretty widespread information that together with particular key phrases in your content material is useful for what you are promoting.

Yet many organizations are falling quick as a result of the analysis they do (if any) just isn’t offering the desired outcomes.

It’s simple to fall into the entice of specializing in key phrases with the highest search quantity and throwing them haphazardly onto an internet site or into weblog pages, all in the hope they’ll assist your content material charge greater on Google.

It could possibly be that you just’re one among the firms who assume they know precisely who their purchasers are and what they need, so there’s no want to conduct any analysis into the finest matters to write about.

Both of those are errors, however they’re simply fastened in your profit.

If both of those are you otherwise you simply need to have interaction along with your prospects and enhance your Google rating, then key phrase mapping may also help with that.

What is key phrase mapping although? How do you do it appropriately and the way can that key phrase map assist optimize your prospects’ journeys?

Here we’ll reply all these questions and extra so you will get the most out of your key phrases.

What is the key phrase mapping course of? 

The crucial aspects of online marketing for any company.The essential facets of on-line advertising and marketing for any firm.

To put it merely, key phrase mapping is if you undergo a technique of assigning key phrases to completely different areas and touchdown pages of your web site.

It’s a necessary a part of any tactical SEO technique and can be a serious facet of search engines like google that work to establish the relevance of your one web page, or completely different pages, and your present web site as an entire. 

It not solely helps you measure how profitable your search engine marketing campaigns are, however as we’ll see in a while, it will probably channel consumers into your gross sales funnel.

The first step is to create an inventory of doable key phrases. Identify which phrases you’re already rating for, compile an inventory of different well-liked search phrases, and check out your opponents too. You’ll additionally need to discover out the quantity and issue ranking for all these key phrases.

Next you need to pin down all of your web site pages. Once you could have your listing you want to establish which key phrases are related to which pages of your web site, and group them accordingly. Try to take into consideration each what’s related for Google and what additionally is smart to you as an individual.

When you could have all this knowledge in a single place, you could have your key phrase mapping doc. This will assist you to preserve monitor of issues and keep organized as you’re employed on rating greater on SERPs.

Now, let’s look in additional element at how you need to use this course of to optimize the purchaser’s journey.

What is the purchaser’s journey? 

The buyer's journey stages that a potential customer goes through.The Buyer’s Journey outlined.

As the identify suggests, the purchaser’s journey is the path a buyer takes from being unaware of your product or model to the level the place they decide to buy your services or products. Depending on what you learn, there are both three or 4 levels to this journey:

  • Unaware: At this stage, the purchaser doesn’t understand they’ve a necessity or an issue and is unaware of your group.
  • Aware: The buyer now is aware of they’ve a necessity or drawback.
  • Consideration: At this stage, the purchaser considers how to remedy their drawback and researches doable options. 
  • Decision: Once the purchaser has thought-about the completely different choices accessible, they select the vendor they really feel finest meets their wants. 

At every stage of that journey ranging from consciousness, the potential purchaser will doubtless not use the identical key phrases after they use the google search bar. 

For instance, at the consciousness stage, they could understand their enterprise wants UCaaS (unified communications as a service) resolution that permits for high-quality video calls. The single key phrase they could use at this stage might merely be “how to make video calls.” 

As they analysis additional, they may need extra particulars on the options provided of their first search. Their subsequent search could add in sure options they need comparable to “screen sharing” and “HD quality.” Their ultimate searches, which is able to push them to a choice, could embody components comparable to “price plans” or “integrations.” 

Using key phrase mapping to optimize the purchaser’s journey

A mockup of SEO and the things it matters to regarding digital marketing for a engine marketing analysis and key phrase mapping are very important to a model.

The early levels of the journey could possibly be classed as data gathering. The buyer is wanting to discover a listing of choices and what they provide. A key phrase map used at this level could also be fairly basic as in the instance used above. 

Just as there are completely different levels to the purchaser’s journey, so there are several types of related key phrases you have to be researching and utilizing to group key phrases. The key phrase teams are:

  • Informational Keywords: These grouped key phrases will typically comprise questions comparable to how, what, and different related phrases. Google will typically present information panels or data packing containers when an informational phrase or phrase is used. 
  • Navigational Keywords: This key phrase group could also be in search of a particular model, maybe one they know already or one which has come up from their informational search. So, that preliminary “how to make video calls” search could have given them an inventory of video name suppliers to additional slender down to a particular supplier. 
  • Commercial Keywords: These will come when the buyer has an curiosity in a particular model or product. 
  • Transactional Keywords: Every key phrase on this group happen when a purchaser has gathered all the data they want and is prepared to make an precise buy. These ultimate searches might embody phrases or phrases comparable to “buy” or “free trial,” and may be extra particular than earlier searches.

One factor it is best to give attention to all through the key phrase analysis technique of assigning goal key phrases is “search intent.” A generic key phrase listing of short-tail key phrases, or long-tail key phrases, just isn’t going to assist you to they usually actually gained’t help any potential prospects. 

By having the ability to predict each their search intent and the key phrases they’re probably to use, your related content material and content material technique may also help drive them to the backside of your gross sales funnel and to convert. 

Many of the selections you’ll make will probably be based mostly on the kind of selling technique you make the most of. A B2C content material technique goes to be very completely different to an account based marketing strategy and, in lots of circumstances, the associated key phrases utilized in B2B will probably be extra exact than these for a B2C firm. 

So, you now know what you want to do, however how do you do it? Let’s have a look at making a key phrase map.

Mapping key phrases to every stage

Any key phrase analysis shouldn’t give attention to these used most frequently however relatively on ones that focus intent. Someone could also be in search of some fundamental data at first, comparable to how to get prospects for his or her ecommerce web site. Think about every of the three most important levels the purchaser will face and analysis for every of them:

  • Awareness: Focus on what your product does or what issues it might remedy. Optimize your related content material and mapped key phrases to reply the questions they’re doubtless to ask. Think about what phrases and phrases they may use to collect data. You also needs to take into consideration what the purchaser’s angle is or will probably be towards options. 
  • Consideration: Now that your purchaser has extra clearly outlined wants, your activity is to allow them to belief your model and product(s). You need to display why you’re their most suitable choice. Look at what your group is thought for and the way customers really feel about your merchandise. 
  • Decision: The purchaser is now prepared to make a purchase order, so you have to be contemplating what is going to push them into making their alternative and put you each on the identical web page. What do they want? A free trial? Special affords? High ranges of buyer assist? Anticipating the questions they may ask can lead to your purpose of a conversion. 

Keyword Research and the way to select key phrases for the key phrase map

Your key phrase analysis shouldn’t be a serious problem so long as you perceive the search intent at every stage. 


Searches at this level are doubtless to be broader in nature, so the key phrase technique you select ought to replicate that. You’re not making an attempt to obtain a sale at this stage – you’re making an attempt to set up your model as an authority in your specific area and attain your audience. 

If we have a look at our earlier instance of a possible UCaaS buyer, some queries could possibly be:

  • Best video calls platform
  • How to make prime quality video calls
  • Video calls evaluations
  • What are the finest video name platforms?
  • Guide to prime quality video calls
  • Benefits of a video name platform
  • Video name fundamentals
  • Using a video name platform

There are instruments accessible that may assist with this analysis, but in addition have a look at what’s working for the highest-ranked opponents in your area. 


The individual looking out is now starting to refine their search outcomes and ask extra particular questions. You additionally want to keep in mind that you’re not the solely sport on the town and that they could be your opponents too. This generally is a good stage to take into consideration constructive evaluations or comparisons. 

Search queries could appear like this:


  • Compare Dialpad video calls
  • Dialpad evaluations
  • Alternatives to Dialpad
  • Top 10 video name platforms
  • Dialpad comparability
  • Good worth video name platform
  • Most well-liked video name platforms


The purchaser has, virtually, made their ultimate choice. They’ve made comparisons, checked out evaluations, and are virtually satisfied that you just’re the proper alternative. At this stage, you need to embody some motivational key phrases to assist them cross the line.

These might embody phrases or phrases comparable to:


  • Free trial
  • Discount
  • Free delivery
  • Special supply
  • Promotion
  • Package
  • What’s included
  • Purchase
  • Download

Using your key phrases

For your key phrase mapping to achieve success you want to contemplate all levels of the purchaser’s journey and create content material that’s aligned with every. 

For instance, you can create a “how-to” information for the consciousness stage of the journey or write a weblog put up itemizing the high 10 video name platforms for these in the consideration stage. 

Don’t overlook to check out your present content material. Allocate key phrases to your present internet pages and weblog posts to actually optimize the purchaser’s journey.

If you’re producing content material for different web sites, consider carefully about which stage in the purchaser’s journey you need to goal and ensure you embody the related key phrases.

Your key phrase mapping will assist you to keep organized and ensure your content material continues to drive prospects into your gross sales funnel. But don’t overlook to preserve reviewing your key phrase mapping doc and make adjustments as needed.

The takeaway

A keyword map that shows which terms are driving SEO for the brand.An search engine marketing key phrase mapping end result proven visually.

Gone are the days of correct key phrase analysis being a easy and uncomplicated course of. That doesn’t imply it has to be laborious work although, it simply means you want to put somewhat extra thought into the mapping course of. 

Understanding every stage of the purchaser’s journey, and their search intent in every of these levels means you’ll be able to simply map key phrases to the levels they belong in.

Your final purpose is, after all, changing a possible buyer to an onboarded buyer. Mapping a sure key phrase at the varied levels helps information the buyer from that preliminary consciousness stage to the ultimate buying choice. Making that purchaser’s journey as easy and painless as doable can reap dividends when it comes to gross sales. 

What’s strategy does what you are promoting take to carry out key phrase mapping? Let us know!